JB
Jo B

1 reviews | Active since Oct 2018

16 Jan 2024, 22:34

247ASAP - struggling to cancel!

Good Day, this is my second review/message. I desperately want to cancel this 'policy'. I have been trying to do so for over a year now. Last time ASAP priised to contact me - never happened! And now all of a sudden I get an sma stating that this service I've naively joined telephonically about a million years ago became a policy - with a link to a brochure/letter informing me that I have agreed to a debit order - now to even extend this policy to funeral cover as well! I have never signed such a debit order instruction!

I want to CANCEL this 'policy' - you act unilaterally, debiting money from my account without my permission. The amount will now obviously escalate since you say I have AGREED to expanding it to a funeral policy! I have never received any 'policy number' - now there is a sort of a reference number. Please contact me on *** to assist me with the cancellstion.Jo B.

0
Replies (1)
24/7 Asap
24/7 Asap's reply22 Jan 2024, 08:24
Official
Hi Jo Badenhorst,

Thank you for reaching out to us and leaving a review. We are sorry to hear that you want to cancel your policy with us.

We will be in contact with you shortly to assist in resolving this matter.

Regards
The 24/7 Asap Team