DM
Didi M

1 reviews | Active since Mar 2018

27 Mar 2018, 10:21

24/7 ASAP Unauthorized debit orders

I am extremely frustrated with this company making unauthorized debits against my account. Every month since November 2017 I have been going to the bank to reverse these debit orders. Call center agents call me to "find out how I'm enjoying the service" or "why the debit order hasn't gone through" and I tell them EVERY TIME that I have cancelled this service and no longer want to be debited. It is really shocking that it's possible that theft like this can happen on your bank account and there is no way of putting such companies to order. My only option at this point is to close my bank account so that these filthy ******* don't get their hands on my money anymore.

Do yourselves a favour and don't even sign up for this service to begin with. Try a company which has integrity and won't ***** from you after cancelling the service.

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Replies (2)
24/7 Asap
24/7 Asap's reply27 Mar 2018, 10:51
Official

Dear Miss Mokoka, thank you for reaching out to us. We are investigating your query and will provide you feedback on the matter soonest. Regards, 24/7ASAP Team.

24/7 Asap
24/7 Asap's reply28 Mar 2018, 13:02
Official

Dear Miss Mokoka, Thank you for discussing your query with us. We confirm that your policy had been cancelled as requested by you. We hope that our products will interest you in future. Regards, 24/7ASAP team,