VN
Vuyani N
1 reviews | Active since Feb 2018
26 Jan 2022, 18:54
Was an awesome service until a few months ago. Disappointing
The app has been working great until a few months ago when a few of my linked accounts were not pulling through the latest data. I logged a ticket with support and still today I haven't gotten a resolution. I have since deleted my accounts from 22seven, I am unable to relink them.
They have gone quiet on the issue, even after following up multiple times. I can't even delete my profile, I am told they need to keep it for tax reasons. Disappointing!
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22seven's replyOfficial
22 Mar 2022, 11:12Hi Vuyani,
So sorry that it took a while for us to get down to the bottom of your frustrating issue! Our devs needed more time than they typically would to investigate, as the problem was quite unusual, but they’ve since managed to identify the cause and it looks like your accounts are working again.
If anything changes in future, please do let us know :)
- The 22seven team
22seven's reply22 Mar 2022, 11:12
Official
Hi Vuyani,
So sorry that it took a while for us to get down to the bottom of your frustrating issue! Our devs needed more time than they typically would to investigate, as the problem was quite unusual, but they’ve since managed to identify the cause and it looks like your accounts are working again.
If anything changes in future, please do let us know :)
- The 22seven team