22seven
Claimed Business
|2|2 Reviews (last 12 months)|This business does not respond to reviews
22seven
Claimed Business
|2
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
2|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRL
Roland L
1 reviews | Active since Feb 2014
6 Mar 2026, 15:22
Power user with multiple accounts — core features quietly removed without notice
I've been using Vault22 for a while now and genuinely invested in the platform. With 12 connected accounts and a Financial Fitness Score of 800/1000, I'm not a casual user — I rely on this tool to manage my financial life seriously. That's exactly why the recent changes have been so frustrating. Several features I depended on have simply disappeared, with no communication, no announcement, and no warning: Transaction descriptions — I used to be able to add custom notes to transactions to track context and spending decisions. Gone. Account nicknames — I had all my accounts labelled in a way that made sense to me. That customisation has been removed. Manual account sorting — Being able to organise my accounts my way was essential. Now it auto-sorts, and I've lost control of my own dashboard layout. Custom categorisation — The flexibility to organise my financial data the way I think about it has been significantly reduced. What makes this worse isn't just the lost functionality — it's the silence around it. The platform evolves, features disappear, and users aren't kept in the loop. When I raised these issues, I received generic, boilerplate responses that didn't address my specific complaints. It felt like my feedback went into a void. A newer version of a product should have more capability, not less. Functionality regression is a real problem, and for engaged users it's genuinely painful. I still believe in what Vault22 is trying to do, which is why I'm taking the time to write this. But I need the team to hear this: users who actually engage with the platform depend on these features. Please restore them — and please communicate with your users when things change.
Helpful (0)
|Replies (0)RL
Roland L
1 reviews | Active since Feb 2014
6 Mar 2026, 15:22
Power user with multiple accounts — core features quietly removed without notice
I've been using Vault22 for a while now and genuinely invested in the platform. With 12 connected accounts and a Financial Fitness Score of 800/1000, I'm not a casual user — I rely on this tool to manage my financial life seriously. That's exactly why the recent changes have been so frustrating. Several features I depended on have simply disappeared, with no communication, no announcement, and no warning: Transaction descriptions — I used to be able to add custom notes to transactions to track context and spending decisions. Gone. Account nicknames — I had all my accounts labelled in a way that made sense to me. That customisation has been removed. Manual account sorting — Being able to organise my accounts my way was essential. Now it auto-sorts, and I've lost control of my own dashboard layout. Custom categorisation — The flexibility to organise my financial data the way I think about it has been significantly reduced. What makes this worse isn't just the lost functionality — it's the silence around it. The platform evolves, features disappear, and users aren't kept in the loop. When I raised these issues, I received generic, boilerplate responses that didn't address my specific complaints. It felt like my feedback went into a void. A newer version of a product should have more capability, not less. Functionality regression is a real problem, and for engaged users it's genuinely painful. I still believe in what Vault22 is trying to do, which is why I'm taking the time to write this. But I need the team to hear this: users who actually engage with the platform depend on these features. Please restore them — and please communicate with your users when things change.
0
Replies (0)JB
Jithan B
1 reviews | Active since Jul 2019
4 Dec 2025, 14:03
22Seven / Vault22 Platform bugs
My experience with 22seven as a platform to consolidate all my transactions on a single platform for budgetting purposes was good until one year back. For the last year the platform has become unstable and they changed their name to Vault22. I have found that my transactions were constantly being duplicated. Also when I reviewed by transactions and converted them to the "seen" status, hours later it will revert to 'Unseen." Certain transactions, I corrected their category allocation, only to find out later that the categories reverted to the old incorrect categories. I have contacted the help desk many times over the last year and more than 4 times the last 3 months with the same issues. I was told during each of my interactions that a fix was sorting out the bugs. Yet the errors still persist.
Helpful (0)
|Replies (0)JB
Jithan B
1 reviews | Active since Jul 2019
4 Dec 2025, 14:03
22Seven / Vault22 Platform bugs
My experience with 22seven as a platform to consolidate all my transactions on a single platform for budgetting purposes was good until one year back. For the last year the platform has become unstable and they changed their name to Vault22. I have found that my transactions were constantly being duplicated. Also when I reviewed by transactions and converted them to the "seen" status, hours later it will revert to 'Unseen." Certain transactions, I corrected their category allocation, only to find out later that the categories reverted to the old incorrect categories. I have contacted the help desk many times over the last year and more than 4 times the last 3 months with the same issues. I was told during each of my interactions that a fix was sorting out the bugs. Yet the errors still persist.
0
Replies (0)