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22seven

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2 Reviews (last 12 months)
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2|2 Reviews

Oct '25 - Sep '26

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Hellopeter has tracked 22seven across 49 reviews. 22seven hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used 22seven? Write a review to help others decide.

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Roland L

1 reviews | Active since Feb 2014

6 Mar 2026, 15:22

Power user with multiple accounts — core features quietly removed without notice

I've been using Vault22 for a while now and genuinely invested in the platform. With 12 connected accounts and a Financial Fitness Score of 800/1000, I'm not a casual user — I rely on this tool to manage my financial life seriously. That's exactly why the recent changes have been so frustrating. Several features I depended on have simply disappeared, with no communication, no announcement, and no warning: Transaction descriptions — I used to be able to add custom notes to transactions to track context and spending decisions. Gone. Account nicknames — I had all my accounts labelled in a way that made sense to me. That customisation has been removed. Manual account sorting — Being able to organise my accounts my way was essential. Now it auto-sorts, and I've lost control of my own dashboard layout. Custom categorisation — The flexibility to organise my financial data the way I think about it has been significantly reduced. What makes this worse isn't just the lost functionality — it's the silence around it. The platform evolves, features disappear, and users aren't kept in the loop. When I raised these issues, I received generic, boilerplate responses that didn't address my specific complaints. It felt like my feedback went into a void. A newer version of a product should have more capability, not less. Functionality regression is a real problem, and for engaged users it's genuinely painful. I still believe in what Vault22 is trying to do, which is why I'm taking the time to write this. But I need the team to hear this: users who actually engage with the platform depend on these features. Please restore them — and please communicate with your users when things change.

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Jithan B

1 reviews | Active since Jul 2019

4 Dec 2025, 14:03

22Seven / Vault22 Platform bugs

My experience with 22seven as a platform to consolidate all my transactions on a single platform for budgetting purposes was good until one year back. For the last year the platform has become unstable and they changed their name to Vault22. I have found that my transactions were constantly being duplicated. Also when I reviewed by transactions and converted them to the "seen" status, hours later it will revert to 'Unseen." Certain transactions, I corrected their category allocation, only to find out later that the categories reverted to the old incorrect categories. I have contacted the help desk many times over the last year and more than 4 times the last 3 months with the same issues. I was told during each of my interactions that a fix was sorting out the bugs. Yet the errors still persist.

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