STILL LOGGING INTO MY ACCOUNT AFTER CANCELLATION

Item: 22seven
Rating: 1
Author: bruce M

I have cancelled my subscription to 22Seven and they still log into my account multiple times on a daily basis. If we cant trust you to do a cancellation then you certainly are not trustworthy to handle anyones finances. Just a warning to everyone out using this service, 22Seven will keep your records and keep logging into your account without your permission. Who knows how safe your banking details are with them if they dont even have the facilities to process a cancellation.

Helpful (0)

Replies (4)

22seven's replyOfficial

11 Mar 2017, 15:06

Hi,

We're sorry for any inconvenience caused. Can you tell us if you perhaps just deleted the app off your mobile phone or physically closed your profile?

Would you mind getting in touch with our support team the Svens at *** so we can get to the bottom of this for you?

22seven's reply11 Mar 2017, 15:06

Official

bruce M's updateReviewer Update

11 Mar 2017, 15:12

thanks for the quick response

The account was physically closed.

i will email your team

bruce M's update11 Mar 2017, 15:12

Reviewer Update

thanks for the quick response

The account was physically closed.

i will email your team

22seven's replyOfficial

11 Mar 2017, 15:15

Thanks so much for confirming. Our Svens are standing by to help figure this out for you :)

22seven's reply11 Mar 2017, 15:15

Official

Thanks so much for confirming. Our Svens are standing by to help figure this out for you :)

22seven's replyOfficial

15 Mar 2017, 09:53

Hi again,

We just wanted to follow up and find out if you've had a chance to contact our support team so that we can troubleshoot for you?

22seven's reply15 Mar 2017, 09:53

Official

Hi again,

We just wanted to follow up and find out if you've had a chance to contact our support team so that we can troubleshoot for you?