Pathetic service (or no service)

Sent an email to 22Seven regarding my Wesbank accounts that are not updating, this was on 9 September. Nothing done about my query. Sent another reminder on 18 October, still no response. Sent another email on 30 October stating I was going to post their non-existent service on this platform, received an email stating their data collectors could not see one of my Wesbank statements. Nothing further. What about the rest of the statements, surely they can update my profile with at least the balances? Pathetic to say the least, a one star report is one star too many! It is time to close my 22Seven account, and move to another app where I may ctually receive support.