TrustIndex
2
Â
NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About 1Win Casino Online App
Is 1Win Casino Online App trustworthy?
1Win Casino Online App has a TrustIndex of 2 out of 10 on Hellopeter, based on 18 reviews in the last 12 months. Hellopeter has tracked 1Win Casino Online App across 20 total reviews. How is the TrustIndex calculated? â
Recent reviews (18)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Deposit
Hi help me to solve this issue at 1win , ihv deposited my money R500 with 1 voucher option ,then it failed when I check with them it show it has been gone through by flatterwave which is the company they are using for deposit. It didn't show up in my account balance. I text them they open a request for me it been 7 days now they keep on telling me my request has been processed but it taking way longer than usually. My money hasn't been credited
1 reviews | Active since Oct 2026
Deposit
Hi help me to solve this issue at 1win , ihv deposited my money R500 with 1 voucher option ,then it failed when I check with them it show it has been gone through by flatterwave which is the company they are using for deposit. It didn't show up in my account balance. I text them they open a request for me it been 7 days now they keep on telling me my request has been processed but it taking way longer than usually. My money hasn't been credited
1 reviews | Active since Oct 2026
Do your biasness with your mind
Play hello Peter and win money and do your things
1 reviews | Active since Oct 2026
Do your biasness with your mind
Play hello Peter and win money and do your things
1 reviews | Active since Dec 2025
1win.com online casino withholding winnings
1WIN STILL HASN'T PAID MY R400 â 72+ HOURS AND COUNTING đ¨ I requested a R400 withdrawal at 17:36 on 18 September, and more than 72+hours later, I still hadn't received my money. I have screenshots proving: - The exact time I requested the withdrawal - The withdrawal still being unpaid - That I submitted my bank statement six times - That I was repeatedly asked for the same verification - That I was charged R6.50 each time I had to download an updated bank statement I've done everything 1Win has asked me to do. I've provided the documentation, completed the verification requests and followed their instructions. Yet I'm still waiting for my R400. I've kept the receipts. đ¸ 1Win: I've done everything you've asked. Now pay the withdrawal. *** player ID their given reference number *** â 1/5
1 reviews | Active since Dec 2025
1win.com online casino withholding winnings
1WIN STILL HASN'T PAID MY R400 â 72+ HOURS AND COUNTING đ¨ I requested a R400 withdrawal at 17:36 on 18 September, and more than 72+hours later, I still hadn't received my money. I have screenshots proving: - The exact time I requested the withdrawal - The withdrawal still being unpaid - That I submitted my bank statement six times - That I was repeatedly asked for the same verification - That I was charged R6.50 each time I had to download an updated bank statement I've done everything 1Win has asked me to do. I've provided the documentation, completed the verification requests and followed their instructions. Yet I'm still waiting for my R400. I've kept the receipts. đ¸ 1Win: I've done everything you've asked. Now pay the withdrawal. *** player ID their given reference number *** â 1/5
1 reviews | Active since May 2020
Is this 1win online casino legit in SA
I deposited cash as u would do on any betting app. Filled out my bank details correctly. When I wanted to withdraw my winnings because I reached level two on the game. Now I'm told that I cannot withdraw because my account number is incorrect. Which I checked and truely it is incorrect. Now I need to deposit R1500 TO GET TO LEVEL 3 TO BE ABLE TO CHANGE MY ACCOUNT DETAILS. I DID SOME INVESTIGATION AND REQUESTED THE LICENCE NUMBER. LEGAL NAME. BUSINESS Address, proof of registration in Cape town and certificates. If which I have not recieved. I mentioned that I will report this and they threatened to take mE to court for spreading malicious info about the company and legal action would be taken. Then informed me that they have proof of my entering the wrong account number. Stated how much jail time could be served a d that i could suffer financial loss for incurring legal fees any damage to the platforms reputation and that I should carefully consider my actions and refrain from insulting or reframing there customer service staff and the platform. IS THIS Company LEGALLY ALLOWED TO OPERATED A GAMBLING PLATFORM IN SOUTH AFRICA.
1 reviews | Active since May 2020
Is this 1win online casino legit in SA
I deposited cash as u would do on any betting app. Filled out my bank details correctly. When I wanted to withdraw my winnings because I reached level two on the game. Now I'm told that I cannot withdraw because my account number is incorrect. Which I checked and truely it is incorrect. Now I need to deposit R1500 TO GET TO LEVEL 3 TO BE ABLE TO CHANGE MY ACCOUNT DETAILS. I DID SOME INVESTIGATION AND REQUESTED THE LICENCE NUMBER. LEGAL NAME. BUSINESS Address, proof of registration in Cape town and certificates. If which I have not recieved. I mentioned that I will report this and they threatened to take mE to court for spreading malicious info about the company and legal action would be taken. Then informed me that they have proof of my entering the wrong account number. Stated how much jail time could be served a d that i could suffer financial loss for incurring legal fees any damage to the platforms reputation and that I should carefully consider my actions and refrain from insulting or reframing there customer service staff and the platform. IS THIS Company LEGALLY ALLOWED TO OPERATED A GAMBLING PLATFORM IN SOUTH AFRICA.
1 reviews | Active since Jan 2025
Legalized ****
I would like to warn my south African people.this casino 1win a ****.gambling board mst look in to them.i won 900 from their bonus my money didsaperd they left me 233 Wich I did not win 233 .I won 900 Wich is supposed to be in bonus but they took it and I mst still wager .no ****.south African government mst look in to this ****s.we don't need this in south Africa
1 reviews | Active since Jan 2025
Legalized ****
I would like to warn my south African people.this casino 1win a ****.gambling board mst look in to them.i won 900 from their bonus my money didsaperd they left me 233 Wich I did not win 233 .I won 900 Wich is supposed to be in bonus but they took it and I mst still wager .no ****.south African government mst look in to this ****s.we don't need this in south Africa
1 reviews | Active since Feb 2018
*** casino
Bs casino does not pay. quiet dissapointing deposit after deposit get free spins literally wins nothing sies. stay away
1 reviews | Active since Feb 2018
*** casino
Bs casino does not pay. quiet dissapointing deposit after deposit get free spins literally wins nothing sies. stay away
1 reviews | Active since Sept 2024
************ 1Win Online Casino
My daughter registered with 1Win online casino and on the 14/08/2026 she received 70 free spins to play on this site. She correctly claimed, played the spins and eventually won R397. On attempting to continue playing, the account did not reflect the new balance. Instead, it only reflected 0.21 cents. On enquiring, she had been sent from pillar to post by the site's bot. Eventually, today the site decided to respond and it is very annoying and disappointing to learn that, they claim she rejected the bonus and for that reason the bonus cannot be reclaimed or restored. This is madness...đł This does not make sense. How is that possible??? Because immediately after she completed the free spins she clicked on Continue and the next thing she saw her balance remaining at 0.21.... It is untrue that she rejected the bonus, she completed the spins. There is no way that she could play the free spins if they claim that she rejected the bonus... Is this 1Win Online Casino bogus or what???
1 reviews | Active since Sept 2024
************ 1Win Online Casino
My daughter registered with 1Win online casino and on the 14/08/2026 she received 70 free spins to play on this site. She correctly claimed, played the spins and eventually won R397. On attempting to continue playing, the account did not reflect the new balance. Instead, it only reflected 0.21 cents. On enquiring, she had been sent from pillar to post by the site's bot. Eventually, today the site decided to respond and it is very annoying and disappointing to learn that, they claim she rejected the bonus and for that reason the bonus cannot be reclaimed or restored. This is madness...đł This does not make sense. How is that possible??? Because immediately after she completed the free spins she clicked on Continue and the next thing she saw her balance remaining at 0.21.... It is untrue that she rejected the bonus, she completed the spins. There is no way that she could play the free spins if they claim that she rejected the bonus... Is this 1Win Online Casino bogus or what???
1 reviews | Active since Jul 2026
Query
Been requesting your agents to fix my error problems on all my pragmatic games it's past 3months now still no help i get fs on those pragmatic games but i can't use them because of the error
1 reviews | Active since Jul 2026
Query
Been requesting your agents to fix my error problems on all my pragmatic games it's past 3months now still no help i get fs on those pragmatic games but i can't use them because of the error