BN
Busisiwe N
1 reviews | Active since Feb 2026
06 Feb 2026, 13:48
Unhappy customer experience
Company was only competent during the first couple of months of signing up. They incorrectly debited my bank account.Nothing has been resolved since I have filed a complaint
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Replies (1)10x Investments's replyOfficial
09 Feb 2026, 12:03Hi Busisiwe
Thank you for your feedback — we’re sorry to hear about your experience.
We take debit order errors and unresolved concerns seriously. Our records currently show no formal complaint logged and no receipt of the RA contributions you’ve referenced. That said, if something went wrong, we want to investigate and resolve it properly.
We appreciate you raising this and are committed to resolving it as quickly as possible.
The 10X Team
Thank you for your feedback — we’re sorry to hear about your experience.
We take debit order errors and unresolved concerns seriously. Our records currently show no formal complaint logged and no receipt of the RA contributions you’ve referenced. That said, if something went wrong, we want to investigate and resolve it properly.
We appreciate you raising this and are committed to resolving it as quickly as possible.
The 10X Team
10x Investments's reply09 Feb 2026, 12:03
Official
Hi Busisiwe
Thank you for your feedback — we’re sorry to hear about your experience.
We take debit order errors and unresolved concerns seriously. Our records currently show no formal complaint logged and no receipt of the RA contributions you’ve referenced. That said, if something went wrong, we want to investigate and resolve it properly.
We appreciate you raising this and are committed to resolving it as quickly as possible.
The 10X Team
Thank you for your feedback — we’re sorry to hear about your experience.
We take debit order errors and unresolved concerns seriously. Our records currently show no formal complaint logged and no receipt of the RA contributions you’ve referenced. That said, if something went wrong, we want to investigate and resolve it properly.
We appreciate you raising this and are committed to resolving it as quickly as possible.
The 10X Team
