KK
Kagiso K
1 reviews | Active since Jun 2023
12 Jun 2023, 15:45
TRUSTEES ARE GODS WHO HOLD YOUR FINANCIAL FREEDOM AND PENSION IN THEIR HANDS WORDS COMPANY EVER
this organization takes over 8 to process any pension claims, their trustee's are never available to approve payments. they do not adhere to turn around times, they don't respond to emails timeously.
I have sat an witnessed a friend go through HELL because of 10X , BE WARNED They will stop at nothing to hold your money, they will appease employers as opposed employees which is their hard earned money just to keep the account
Their TRUSTEES are GODS that hold people financial freedom in their hands in these tough economic times.
stick to your A Forbes, Momentum etc because these people are NOT TRUSTWORTHY AND THEY WILL HOLD YOUR MONEY FOR MONTHS
Helpful (0)
Replies (3)0
Replies (3)
10x Investments's replyOfficial
13 Jun 2023, 08:07Hi Kagiso,
Thank you for the recent review and feedback.
We appreciate the time taken to provide us with a review.
A member of the team will reach out shortly to discuss this with the member as we note this is relating to a review left by Lesego.
Should you have any further questions, please call us at *** or email ***.
Kind Regards,
The 10X Team
Thank you for the recent review and feedback.
We appreciate the time taken to provide us with a review.
A member of the team will reach out shortly to discuss this with the member as we note this is relating to a review left by Lesego.
Should you have any further questions, please call us at *** or email ***.
Kind Regards,
The 10X Team
10x Investments's reply13 Jun 2023, 08:07
Official
Hi Kagiso,
Thank you for the recent review and feedback.
We appreciate the time taken to provide us with a review.
A member of the team will reach out shortly to discuss this with the member as we note this is relating to a review left by Lesego.
Should you have any further questions, please call us at *** or email ***.
Kind Regards,
The 10X Team
Thank you for the recent review and feedback.
We appreciate the time taken to provide us with a review.
A member of the team will reach out shortly to discuss this with the member as we note this is relating to a review left by Lesego.
Should you have any further questions, please call us at *** or email ***.
Kind Regards,
The 10X Team
KK
Kagiso K's updateReviewer Update
13 Jun 2023, 13:24Still waiting for feedback or for someone to tall since 8h07 and it's now 11h22. You are proving us right , your not even trying to remedy the situation. You never seize to disappoint
KK
Kagiso K's update13 Jun 2023, 13:24
Reviewer Update
Still waiting for feedback or for someone to tall since 8h07 and it's now 11h22. You are proving us right , your not even trying to remedy the situation. You never seize to disappoint
10x Investments's replyOfficial
14 Jun 2023, 13:25Hi Kagiso,
Thank you for the reply and for sending the review on behalf of your friend.
Please note that all correspondence is done with the member directly. Due to the nature of the claim from the Umbrella Provident, the matter was dealt with by the trustees.
We cannot disclose the details of the case as this is a confidential and sensitive matter. The member was aware of the reasons for the delay as per the agreement signed by the member.
We understand the situation and can assure you that a fair approach to all parties was taken when the resolution was given.
We thank you for your review and concern regarding the member.
We can confirm that communication and status updates were provided.
Regards,
The 10X Team
Thank you for the reply and for sending the review on behalf of your friend.
Please note that all correspondence is done with the member directly. Due to the nature of the claim from the Umbrella Provident, the matter was dealt with by the trustees.
We cannot disclose the details of the case as this is a confidential and sensitive matter. The member was aware of the reasons for the delay as per the agreement signed by the member.
We understand the situation and can assure you that a fair approach to all parties was taken when the resolution was given.
We thank you for your review and concern regarding the member.
We can confirm that communication and status updates were provided.
Regards,
The 10X Team
10x Investments's reply14 Jun 2023, 13:25
Official
Hi Kagiso,
Thank you for the reply and for sending the review on behalf of your friend.
Please note that all correspondence is done with the member directly. Due to the nature of the claim from the Umbrella Provident, the matter was dealt with by the trustees.
We cannot disclose the details of the case as this is a confidential and sensitive matter. The member was aware of the reasons for the delay as per the agreement signed by the member.
We understand the situation and can assure you that a fair approach to all parties was taken when the resolution was given.
We thank you for your review and concern regarding the member.
We can confirm that communication and status updates were provided.
Regards,
The 10X Team
Thank you for the reply and for sending the review on behalf of your friend.
Please note that all correspondence is done with the member directly. Due to the nature of the claim from the Umbrella Provident, the matter was dealt with by the trustees.
We cannot disclose the details of the case as this is a confidential and sensitive matter. The member was aware of the reasons for the delay as per the agreement signed by the member.
We understand the situation and can assure you that a fair approach to all parties was taken when the resolution was given.
We thank you for your review and concern regarding the member.
We can confirm that communication and status updates were provided.
Regards,
The 10X Team