LS
Lonwabo S
1 reviews | Active since Sept 2018
13 Jan 2021, 12:40
Terrible administration
Submitted a withdrawal request from my umbrella fund over a month ago and was advised the process would take 10-15 working days to finalise. Very disappointed.
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Replies (2)
10x Investments's replyOfficial
13 Jan 2021, 13:14Hi Lonwabo, thank you for reaching out. We will investigate where the delay or misunderstanding occurred and ensure someone gets in touch with you.
10x Investments's reply13 Jan 2021, 13:14
Official
Hi Lonwabo, thank you for reaching out. We will investigate where the delay or misunderstanding occurred and ensure someone gets in touch with you.
10x Investments's replyOfficial
18 Jan 2021, 09:17Hi Lonwabo, please note that payment was made on 15 Jan 2021 and the exit pack was emailed to you on 15 Jan 2021 as well
If there is anything else we can assist with please let us know.
Best
- Team 10X
If there is anything else we can assist with please let us know.
Best
- Team 10X
10x Investments's reply18 Jan 2021, 09:17
Official
Hi Lonwabo, please note that payment was made on 15 Jan 2021 and the exit pack was emailed to you on 15 Jan 2021 as well
If there is anything else we can assist with please let us know.
Best
- Team 10X
If there is anything else we can assist with please let us know.
Best
- Team 10X