rS
russell S
1 reviews | Active since Feb 2010
17 Apr 2025, 15:16
rather go with an established brand?
Even 1 star is gracious There is no point in posting a poor review as I never plan on returning....that is assuming they actually manage to pay the funds due to me
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10x Investments's replyOfficial
17 Apr 2025, 15:27 Dear Russell,
Thank you for your feedback. We’re sorry to hear about your experience and would like the opportunity to resolve this matter as quickly as possible.
After reviewing our records, we are unable to find a completed redemption form on file for your instruction. To proceed with your request, we kindly ask that you complete the redemption form and attach a proof of bank account (not older than 3 months) so that we can finalise the payment without further delay.
Should you need the form or assistance in completing it, our team is happy to help. Please contact us directly at *** or call us on *** so we can assist you immediately.
We are committed to ensuring this matter is resolved to your satisfaction and hope to restore your confidence in our service.
Kind regards,
The 10X Client Experience Team
Thank you for your feedback. We’re sorry to hear about your experience and would like the opportunity to resolve this matter as quickly as possible.
After reviewing our records, we are unable to find a completed redemption form on file for your instruction. To proceed with your request, we kindly ask that you complete the redemption form and attach a proof of bank account (not older than 3 months) so that we can finalise the payment without further delay.
Should you need the form or assistance in completing it, our team is happy to help. Please contact us directly at *** or call us on *** so we can assist you immediately.
We are committed to ensuring this matter is resolved to your satisfaction and hope to restore your confidence in our service.
Kind regards,
The 10X Client Experience Team
10x Investments's reply17 Apr 2025, 15:27
Official
Dear Russell,
Thank you for your feedback. We’re sorry to hear about your experience and would like the opportunity to resolve this matter as quickly as possible.
After reviewing our records, we are unable to find a completed redemption form on file for your instruction. To proceed with your request, we kindly ask that you complete the redemption form and attach a proof of bank account (not older than 3 months) so that we can finalise the payment without further delay.
Should you need the form or assistance in completing it, our team is happy to help. Please contact us directly at *** or call us on *** so we can assist you immediately.
We are committed to ensuring this matter is resolved to your satisfaction and hope to restore your confidence in our service.
Kind regards,
The 10X Client Experience Team
Thank you for your feedback. We’re sorry to hear about your experience and would like the opportunity to resolve this matter as quickly as possible.
After reviewing our records, we are unable to find a completed redemption form on file for your instruction. To proceed with your request, we kindly ask that you complete the redemption form and attach a proof of bank account (not older than 3 months) so that we can finalise the payment without further delay.
Should you need the form or assistance in completing it, our team is happy to help. Please contact us directly at *** or call us on *** so we can assist you immediately.
We are committed to ensuring this matter is resolved to your satisfaction and hope to restore your confidence in our service.
Kind regards,
The 10X Client Experience Team