jS
john S
1 reviews | Active since Jun 2010
26 Feb 2025, 15:09
Poor client support
Have made a few separate investments lately and each time spend hours trying to get 10x to sort out deposits.
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10x Investments's replyOfficial
27 Feb 2025, 07:43Good morning John,
Thank you for reaching out. We received the necessary information from you yesterday (26 February) and have begun investigating your query. Please allow our team time today to review the matter thoroughly.
Our Client Experience Lead will also be in touch to ensure you receive the necessary feedback now that we have all the required details. We appreciate your patience and will update you as soon as possible.
10X Team
Thank you for reaching out. We received the necessary information from you yesterday (26 February) and have begun investigating your query. Please allow our team time today to review the matter thoroughly.
Our Client Experience Lead will also be in touch to ensure you receive the necessary feedback now that we have all the required details. We appreciate your patience and will update you as soon as possible.
10X Team
10x Investments's reply27 Feb 2025, 07:43
Official
Good morning John,
Thank you for reaching out. We received the necessary information from you yesterday (26 February) and have begun investigating your query. Please allow our team time today to review the matter thoroughly.
Our Client Experience Lead will also be in touch to ensure you receive the necessary feedback now that we have all the required details. We appreciate your patience and will update you as soon as possible.
10X Team
Thank you for reaching out. We received the necessary information from you yesterday (26 February) and have begun investigating your query. Please allow our team time today to review the matter thoroughly.
Our Client Experience Lead will also be in touch to ensure you receive the necessary feedback now that we have all the required details. We appreciate your patience and will update you as soon as possible.
10X Team