SvdW
Stephan van der Walt
1 reviews | Active since Jun 2016
02 Apr 2024, 09:41
Pathetic Unprofessional Service
I have send instructions through for changes to be made more than a week back. I just get no reaction from them. You are not even able to make changes yourself online, because according to an agent there is problems with their website. Truly unprofessional to say the least.
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Replies (2)
10x Investments's replyOfficial
02 Apr 2024, 13:00Hi Stephan
Thank you for the review. We are sorry that your experience has been frustrating and disappointing.
A member of our team will reach out to discuss and resolve your issues with haste.
Regards,
The 10X Team
Thank you for the review. We are sorry that your experience has been frustrating and disappointing.
A member of our team will reach out to discuss and resolve your issues with haste.
Regards,
The 10X Team
10x Investments's reply02 Apr 2024, 13:00
Official
Hi Stephan
Thank you for the review. We are sorry that your experience has been frustrating and disappointing.
A member of our team will reach out to discuss and resolve your issues with haste.
Regards,
The 10X Team
Thank you for the review. We are sorry that your experience has been frustrating and disappointing.
A member of our team will reach out to discuss and resolve your issues with haste.
Regards,
The 10X Team
SvdW
Stephan van der Walt's updateReviewer Update
04 Apr 2024, 08:33I have been contacted by a member and problems have been solved.
SvdW
Stephan van der Walt's update04 Apr 2024, 08:33
Reviewer Update
I have been contacted by a member and problems have been solved.