SM
Sydney M
1 reviews | Active since Jan 2019
12 Jan 2022, 11:59
Pathetic
My company submitted my claim forms on the 11th November 2021 it's now 2 months later no payment has been made to me can't even get an answer,
That's pathetic and frustrating
Helpful (0)
Replies (2)0
Replies (2)
10x Investments's replyOfficial
12 Jan 2022, 13:37Hi Sydney
We apologise for the frustration caused.
We are looking into your claim immediately and will respond with feedback asap.
Kind regards,
The 10X Team
We apologise for the frustration caused.
We are looking into your claim immediately and will respond with feedback asap.
Kind regards,
The 10X Team
10x Investments's reply12 Jan 2022, 13:37
Official
Hi Sydney
We apologise for the frustration caused.
We are looking into your claim immediately and will respond with feedback asap.
Kind regards,
The 10X Team
We apologise for the frustration caused.
We are looking into your claim immediately and will respond with feedback asap.
Kind regards,
The 10X Team
10x Investments's replyOfficial
12 Jan 2022, 16:12Hi Sydney
We have confirmation that our team spoke to you telephonically this morning about the status of your claim. We are sorry if anything was unclear.
Your exit date from your employer was 30 Nov 2021. We had to await your final contribution before we could process your claim, and your final contribution is now in the allocation phase. You will receive an update by the end of this week and once allocation is complete, it won't take longer than 14 days to release payment to you.
Apologies for any inconvenience caused. Please don't hesitate to let us know if you have any questions.
Kind regards,
The 10X Team
We have confirmation that our team spoke to you telephonically this morning about the status of your claim. We are sorry if anything was unclear.
Your exit date from your employer was 30 Nov 2021. We had to await your final contribution before we could process your claim, and your final contribution is now in the allocation phase. You will receive an update by the end of this week and once allocation is complete, it won't take longer than 14 days to release payment to you.
Apologies for any inconvenience caused. Please don't hesitate to let us know if you have any questions.
Kind regards,
The 10X Team
10x Investments's reply12 Jan 2022, 16:12
Official
Hi Sydney
We have confirmation that our team spoke to you telephonically this morning about the status of your claim. We are sorry if anything was unclear.
Your exit date from your employer was 30 Nov 2021. We had to await your final contribution before we could process your claim, and your final contribution is now in the allocation phase. You will receive an update by the end of this week and once allocation is complete, it won't take longer than 14 days to release payment to you.
Apologies for any inconvenience caused. Please don't hesitate to let us know if you have any questions.
Kind regards,
The 10X Team
We have confirmation that our team spoke to you telephonically this morning about the status of your claim. We are sorry if anything was unclear.
Your exit date from your employer was 30 Nov 2021. We had to await your final contribution before we could process your claim, and your final contribution is now in the allocation phase. You will receive an update by the end of this week and once allocation is complete, it won't take longer than 14 days to release payment to you.
Apologies for any inconvenience caused. Please don't hesitate to let us know if you have any questions.
Kind regards,
The 10X Team