DL
Deluan L
1 reviews | Active since Feb 2020
30 Oct 2024, 10:24
Overly stressed.
Please assist with my 10x full withdrawal I keep on phoning and every time there are a different problem..... I seriously can't handle this anymore... I NEED YOU GUYS TO FASTT TRACK MY WITHDRAWAL....
Esther knows exactly why. I just keep on getting empty answers.
Helpful (0)
Replies (2)0
Replies (2)
10x Investments's replyOfficial
30 Oct 2024, 12:07Good day, Deluan L
We understand the importance of receiving your claim as soon as possible.
As explained in response to your prior review, the claims process could only begin once the final contribution was received and invested, completed on October 7th. While we cannot expedite the process beyond our stipulated timelines, please know that we are working to ensure your claim is processed and paid out within the 21 working days outlined in our policy.
10X Team
We understand the importance of receiving your claim as soon as possible.
As explained in response to your prior review, the claims process could only begin once the final contribution was received and invested, completed on October 7th. While we cannot expedite the process beyond our stipulated timelines, please know that we are working to ensure your claim is processed and paid out within the 21 working days outlined in our policy.
10X Team
10x Investments's reply30 Oct 2024, 12:07
Official
Good day, Deluan L
We understand the importance of receiving your claim as soon as possible.
As explained in response to your prior review, the claims process could only begin once the final contribution was received and invested, completed on October 7th. While we cannot expedite the process beyond our stipulated timelines, please know that we are working to ensure your claim is processed and paid out within the 21 working days outlined in our policy.
10X Team
We understand the importance of receiving your claim as soon as possible.
As explained in response to your prior review, the claims process could only begin once the final contribution was received and invested, completed on October 7th. While we cannot expedite the process beyond our stipulated timelines, please know that we are working to ensure your claim is processed and paid out within the 21 working days outlined in our policy.
10X Team
10x Investments's replyOfficial
31 Oct 2024, 06:37Good Day Deluan
This response reflects the timeline provided by our senior leadership. While your matter has been escalated to the highest level, the claim payout timeline remains at 21 working days due to essential processes that must be completed. Please note that requests for expedited processing do not alter this timeline.
10X Team
This response reflects the timeline provided by our senior leadership. While your matter has been escalated to the highest level, the claim payout timeline remains at 21 working days due to essential processes that must be completed. Please note that requests for expedited processing do not alter this timeline.
10X Team
10x Investments's reply31 Oct 2024, 06:37
Official
Good Day Deluan
This response reflects the timeline provided by our senior leadership. While your matter has been escalated to the highest level, the claim payout timeline remains at 21 working days due to essential processes that must be completed. Please note that requests for expedited processing do not alter this timeline.
10X Team
This response reflects the timeline provided by our senior leadership. While your matter has been escalated to the highest level, the claim payout timeline remains at 21 working days due to essential processes that must be completed. Please note that requests for expedited processing do not alter this timeline.
10X Team