AL
Adri L

1 reviews | Active since Oct 2020

06 Oct 2022, 11:21

Non payment of provident fund

Had my provident fund with them for last 14 years. Time for payout and it seems totally impossible to get my funds released. All communications are ignored. Turn around times exceded by weeks. Still nothing

0
Replies (3)
10x Investments
10x Investments's reply06 Oct 2022, 11:53
Official
Hi Adri 

Thank you for reaching out.

We are investigating your review and a member of our Corporate Employer Team will contact you shortly. 

Regards,

The 10X Team
10x Investments
10x Investments's reply07 Oct 2022, 14:41
Official
Hi Adri 

Thank you for your query.

Our Corporate Claims Team Leader confirmed she has reached out and confirmed the status of your claim. 

Please let us know if you require any additional information.

Regards, 

The 10X Team 
10x Investments
10x Investments's reply11 Oct 2022, 10:28
Official
Hi Adri 

Thank you for reaching out.

Our Team has confirmed that payment was made to you and the matter has been resolved.

Regards, 

The 10X Team