TR
Tinus R
1 reviews | Active since May 2022
17 Oct 2022, 21:51
No Response on Retirement Investment
No Response on Retirement Investment Tried to make make contact with 10x for the past few weeks. Finally spoke with somebody last week. Ensured me an adviser will call me back. Still waiting for that call. Time for payout and it seems totally impossible to get my funds released. All communications are ignored.
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Replies (2)
10x Investments's replyOfficial
18 Oct 2022, 07:33Hi Tinus
Thank you for reaching out.
We are investigating your concerns and a member of the Team will reach out shortly.
Kind Regards,
The 10X Team
Thank you for reaching out.
We are investigating your concerns and a member of the Team will reach out shortly.
Kind Regards,
The 10X Team
10x Investments's reply18 Oct 2022, 07:33
Official
Hi Tinus
Thank you for reaching out.
We are investigating your concerns and a member of the Team will reach out shortly.
Kind Regards,
The 10X Team
Thank you for reaching out.
We are investigating your concerns and a member of the Team will reach out shortly.
Kind Regards,
The 10X Team
10x Investments's replyOfficial
18 Oct 2022, 12:03Hi Tinus
Follow up on your query.
Thank you for providing us with your time. A Team member has reached out to you telephonically to discuss your concerns. We have also sent you an email with a copy of the form to be completed so we can process your claim.
Please provide us with the completed form and supporting documents to ***.
We trust the matter has been resolved and please feel free to reach out to us on ***.
Regards,
The 10X Team
Follow up on your query.
Thank you for providing us with your time. A Team member has reached out to you telephonically to discuss your concerns. We have also sent you an email with a copy of the form to be completed so we can process your claim.
Please provide us with the completed form and supporting documents to ***.
We trust the matter has been resolved and please feel free to reach out to us on ***.
Regards,
The 10X Team
10x Investments's reply18 Oct 2022, 12:03
Official
Hi Tinus
Follow up on your query.
Thank you for providing us with your time. A Team member has reached out to you telephonically to discuss your concerns. We have also sent you an email with a copy of the form to be completed so we can process your claim.
Please provide us with the completed form and supporting documents to ***.
We trust the matter has been resolved and please feel free to reach out to us on ***.
Regards,
The 10X Team
Follow up on your query.
Thank you for providing us with your time. A Team member has reached out to you telephonically to discuss your concerns. We have also sent you an email with a copy of the form to be completed so we can process your claim.
Please provide us with the completed form and supporting documents to ***.
We trust the matter has been resolved and please feel free to reach out to us on ***.
Regards,
The 10X Team