IB
Iain Benson-Armer
1 reviews | Active since Jan 2013
12 Mar 2020, 08:03
NO customer service but quick to deduct management fees.
Absolutely NO customer service , once they have your money they totally ignore your emails and requests. Almost zero returns but they still keep taking the management fees so a net loss .I would never recommend them to anyone as an investment firm .
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10x Investments's replyOfficial
12 Mar 2020, 10:45Good morning Iain, thank you for taking the time to bring this to our attention. We apologise for the negative experience and will look into what has happened and where we may have dropped the ball. Please expect to be contacted by a member of our team later today.
10x Investments's reply12 Mar 2020, 10:45
Official
Good morning Iain, thank you for taking the time to bring this to our attention. We apologise for the negative experience and will look into what has happened and where we may have dropped the ball. Please expect to be contacted by a member of our team later today.