TK
Thokozani K
1 reviews | Active since Sept 2024
12 Sept 2024, 18:36
I tried almost a wee...
I tried almost a week now trying to make a withdrawal but nothing is happening I tried to register but nothing is happening
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Replies (1)
10x Investments's replyOfficial
13 Sept 2024, 09:02Hi Thokozani,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. It appears that the details were sent to the wrong email address and not the details as provided to you, which caused the delay in processing your request. To resolve this issue, the email sent on 11/09/2024 was referred to the correct division.
Our team is ready to assist you promptly once we receive the correct information. We value your patience and are committed to resolving this matter as quickly as possible. If you have any further concerns or need assistance, please feel free to contact us directly at *** or call ***.
Thank you for your understanding.
Regards 10X Team
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. It appears that the details were sent to the wrong email address and not the details as provided to you, which caused the delay in processing your request. To resolve this issue, the email sent on 11/09/2024 was referred to the correct division.
Our team is ready to assist you promptly once we receive the correct information. We value your patience and are committed to resolving this matter as quickly as possible. If you have any further concerns or need assistance, please feel free to contact us directly at *** or call ***.
Thank you for your understanding.
Regards 10X Team
10x Investments's reply13 Sept 2024, 09:02
Official
Hi Thokozani,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. It appears that the details were sent to the wrong email address and not the details as provided to you, which caused the delay in processing your request. To resolve this issue, the email sent on 11/09/2024 was referred to the correct division.
Our team is ready to assist you promptly once we receive the correct information. We value your patience and are committed to resolving this matter as quickly as possible. If you have any further concerns or need assistance, please feel free to contact us directly at *** or call ***.
Thank you for your understanding.
Regards 10X Team
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. It appears that the details were sent to the wrong email address and not the details as provided to you, which caused the delay in processing your request. To resolve this issue, the email sent on 11/09/2024 was referred to the correct division.
Our team is ready to assist you promptly once we receive the correct information. We value your patience and are committed to resolving this matter as quickly as possible. If you have any further concerns or need assistance, please feel free to contact us directly at *** or call ***.
Thank you for your understanding.
Regards 10X Team