SX
Sibongiseni X
1 reviews | Active since Dec 2024
02 Dec 2024, 15:30
I can't comment for ...
I can't comment for now cause I've been waiting for my money over a month now I haven't received any help so far
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10x Investments's replyOfficial
05 Dec 2024, 11:42Hi Sibingiseni
Thank you for sharing your feedback. We sincerely apologize for the delays caused by the changes to the two-pot savings system and the resulting backlog. We understand how vital this withdrawal is to you and want to assure you that your claim has been captured and is actively in progress.
The next steps involve requesting a tax directive from SARS, which typically takes 2-3 days. This is followed by the payment process, which takes about 2 days. Based on this timeline, you should receive your payment within a week.
Thank you for your patience and understanding during this time. If you have any further concerns or questions, please don’t hesitate to let us know—we’re here to assist!
10X Team
Thank you for sharing your feedback. We sincerely apologize for the delays caused by the changes to the two-pot savings system and the resulting backlog. We understand how vital this withdrawal is to you and want to assure you that your claim has been captured and is actively in progress.
The next steps involve requesting a tax directive from SARS, which typically takes 2-3 days. This is followed by the payment process, which takes about 2 days. Based on this timeline, you should receive your payment within a week.
Thank you for your patience and understanding during this time. If you have any further concerns or questions, please don’t hesitate to let us know—we’re here to assist!
10X Team
10x Investments's reply05 Dec 2024, 11:42
Official
Hi Sibingiseni
Thank you for sharing your feedback. We sincerely apologize for the delays caused by the changes to the two-pot savings system and the resulting backlog. We understand how vital this withdrawal is to you and want to assure you that your claim has been captured and is actively in progress.
The next steps involve requesting a tax directive from SARS, which typically takes 2-3 days. This is followed by the payment process, which takes about 2 days. Based on this timeline, you should receive your payment within a week.
Thank you for your patience and understanding during this time. If you have any further concerns or questions, please don’t hesitate to let us know—we’re here to assist!
10X Team
Thank you for sharing your feedback. We sincerely apologize for the delays caused by the changes to the two-pot savings system and the resulting backlog. We understand how vital this withdrawal is to you and want to assure you that your claim has been captured and is actively in progress.
The next steps involve requesting a tax directive from SARS, which typically takes 2-3 days. This is followed by the payment process, which takes about 2 days. Based on this timeline, you should receive your payment within a week.
Thank you for your patience and understanding during this time. If you have any further concerns or questions, please don’t hesitate to let us know—we’re here to assist!
10X Team