DL
Deluan L
1 reviews | Active since Feb 2020
22 Oct 2024, 14:36
Honest answers please
<div>Im in dire need of help from 10x as I got fired from my work and started the withdrawal process on 7 October 2024. Until this day they say that my withdrawal is still in disinvestment stage. The electricity to my house was switched off on Friday, I have to move from Upington to Bloemfontein deu to no support system so Im asking when will I get paid I have an elderly person with me with medical needs. I've spoken to ++++ from claims department that had to call me on Monday @ 16h00 but still waiting for her. New it seems like my number are blocked at call center cause it doesn't go through when making a call.</div>
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10x Investments's replyOfficial
23 Oct 2024, 08:28Good Morning Deluan,
Thank you for reaching out and sharing your situation. Please note that the standard withdrawal process typically takes 21 working days. As your withdrawal was submitted on October 7th, the expected payout would occur within this timeframe. We understand the urgency of your circumstances and have escalated your query to ensure it is being actively reviewed.
Our team will keep you updated on the progress of your claim and provide further information as soon as possible.
10X Team
Thank you for reaching out and sharing your situation. Please note that the standard withdrawal process typically takes 21 working days. As your withdrawal was submitted on October 7th, the expected payout would occur within this timeframe. We understand the urgency of your circumstances and have escalated your query to ensure it is being actively reviewed.
Our team will keep you updated on the progress of your claim and provide further information as soon as possible.
10X Team
10x Investments's reply23 Oct 2024, 08:28
Official
Good Morning Deluan,
Thank you for reaching out and sharing your situation. Please note that the standard withdrawal process typically takes 21 working days. As your withdrawal was submitted on October 7th, the expected payout would occur within this timeframe. We understand the urgency of your circumstances and have escalated your query to ensure it is being actively reviewed.
Our team will keep you updated on the progress of your claim and provide further information as soon as possible.
10X Team
Thank you for reaching out and sharing your situation. Please note that the standard withdrawal process typically takes 21 working days. As your withdrawal was submitted on October 7th, the expected payout would occur within this timeframe. We understand the urgency of your circumstances and have escalated your query to ensure it is being actively reviewed.
Our team will keep you updated on the progress of your claim and provide further information as soon as possible.
10X Team