JO
Jen O
1 reviews | Active since Nov 2011
28 May 2025, 12:14
Exceptional support during fund transfer
I recently transferred a fund to 10X. Although there was a delay by the transferring company, I received outstanding service from Londiwe Makhubu at 10X, throughout the process. She was efficient and proactive and kept me informed every step of the way. Her follow-up and commitment ensured everything was finalised in the end. I appreciate her professionalism and support.
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10x Investments's replyOfficial
28 May 2025, 15:41Hi Jen,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Londiwe provided such exceptional support during your fund transfer process. Her commitment to keeping you informed and ensuring a smooth outcome reflects exactly the level of service we strive to deliver at 10X.
We’ll be sure to pass on your kind words to her — and we’re proud to have her as part of our team. Thank you for choosing 10X, and we look forward to continuing this journey with you.
Warm regards,
The 10X Client Experience Team
Thank you so much for your wonderful feedback!
We’re delighted to hear that Londiwe provided such exceptional support during your fund transfer process. Her commitment to keeping you informed and ensuring a smooth outcome reflects exactly the level of service we strive to deliver at 10X.
We’ll be sure to pass on your kind words to her — and we’re proud to have her as part of our team. Thank you for choosing 10X, and we look forward to continuing this journey with you.
Warm regards,
The 10X Client Experience Team
10x Investments's reply28 May 2025, 15:41
Official
Hi Jen,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Londiwe provided such exceptional support during your fund transfer process. Her commitment to keeping you informed and ensuring a smooth outcome reflects exactly the level of service we strive to deliver at 10X.
We’ll be sure to pass on your kind words to her — and we’re proud to have her as part of our team. Thank you for choosing 10X, and we look forward to continuing this journey with you.
Warm regards,
The 10X Client Experience Team
Thank you so much for your wonderful feedback!
We’re delighted to hear that Londiwe provided such exceptional support during your fund transfer process. Her commitment to keeping you informed and ensuring a smooth outcome reflects exactly the level of service we strive to deliver at 10X.
We’ll be sure to pass on your kind words to her — and we’re proud to have her as part of our team. Thank you for choosing 10X, and we look forward to continuing this journey with you.
Warm regards,
The 10X Client Experience Team