1 reviews | Active since Oct 2018
Bad service
I app**** to transfer my living annuity funds to old mutual about 2 mts ago and 10 x is stalling the process. 10X also did not pay my September pension. This is unacceptable as i relay on this money to live.
I REGRET DEALING WITH 10X. I WILL NOT RECOMMEND 10 X TO ANYONE.
Good morning
I am investigating your complaint and will provide you with detailed feedback by this afternoon.
Sincerely
Michelle de Jager
Good morning
I am investigating your complaint and will provide you with detailed feedback by this afternoon.
Sincerely
Michelle de Jager
Good morning
I have received feedback on the status of your claim. It seems that the finalising of your transfer application resulted in your September annuity payment being suspended. Unfortunately, the administrator only identified this after the payments had gone through for September.
This amount will be paid into your account today, inclusive of interest.
The transfer of your Living Annuity will also be finalised today, and the proof of payment will be sent to the receiving insurer.
Please accept our apologies for the inconvenience caused to you. You are welcome to contact me for further information.
Michelle de Jager
***
Good morning
I have received feedback on the status of your claim. It seems that the finalising of your transfer application resulted in your September annuity payment being suspended. Unfortunately, the administrator only identified this after the payments had gone through for September.
This amount will be paid into your account today, inclusive of interest.
The transfer of your Living Annuity will also be finalised today, and the proof of payment will be sent to the receiving insurer.
Please accept our apologies for the inconvenience caused to you. You are welcome to contact me for further information.
Michelle de Jager
***