Bad service

On the 15 of August I received an sms from 10x investments informing me that I'll receive my funds with 5 working days they got a tax redirect on the 20 August I called to follow up I was informed that my funds bounced back so they asked me to send an email to claims department to confirm my banking details and informed that the funds will be paid latest Friday 24 august which I did the very same day I called again on the 21 August and send an email requesting for feedback they told me that they forwarded my request to admin that's handling my claim and its within the 14 days which was the 10 th day and I was never informed about the 14 days in the beginning I rep**** to their email to advise me with the sms that I received informing about the 5days I still haven't received feedback I always have to call countless times requesting I can't get a straight answer of the status of claim consultants they forever do not know when I ask for feedback they taking me from pillar to post.

POTLAKO MOCHE