EE
Erika E
1 reviews | Active since May 2021
20 May 2021, 21:46
Amazing product backed by good service
I love this RAF product - it makes so much sense that I wanted my employees to join. With the help of my financial advisor from 10x, Brett, we managed to convince them. They are especially excited about the online tool that helps you work out how much you need to save for retirement. The onboarding process has had a few teething problems, but we are now there. It gives me peace of mind that we are only a phone call away from solid financial advice, to dealing with an admin problem - no brokers and no fuss. And we are just a few clicks from how much we contributed, how much the fees are and how much the portfolio is worth which is AMAZING.
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Replies (1)10x Investments's replyOfficial
21 May 2021, 09:19Dear Erika
Thank you so much for this feedback- we really appreciate it.
I'll be in touch with you- I'd like to hear a little more about the teething issues you experienced while coming on board.
Here's to a great relationship with you and your employees.
Thanks,
Catherine Neill (Head: Client Experience)
Thank you so much for this feedback- we really appreciate it.
I'll be in touch with you- I'd like to hear a little more about the teething issues you experienced while coming on board.
Here's to a great relationship with you and your employees.
Thanks,
Catherine Neill (Head: Client Experience)
10x Investments's reply21 May 2021, 09:19
Official
Dear Erika
Thank you so much for this feedback- we really appreciate it.
I'll be in touch with you- I'd like to hear a little more about the teething issues you experienced while coming on board.
Here's to a great relationship with you and your employees.
Thanks,
Catherine Neill (Head: Client Experience)
Thank you so much for this feedback- we really appreciate it.
I'll be in touch with you- I'd like to hear a little more about the teething issues you experienced while coming on board.
Here's to a great relationship with you and your employees.
Thanks,
Catherine Neill (Head: Client Experience)
