VL
Victor L
1 reviews | Active since Sept 2024
16 Sept 2024, 23:40
2 pot
App**** for the 2 pot system on the 3rd of September and I'm still waiting what's the hold up, make me understand.
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Replies (3)0
Replies (3)
10x Investments's replyOfficial
17 Sept 2024, 20:53Dear Victor,
Thank you for reaching out, and we are sorry for the delay in processing your 2 Pots withdrawal, which was submitted on 3 September 2024.
The delay was caused by an issue with the bank verification process, but I’m happy to inform you that this has now been resolved, and your claim is currently in process. The request has been submitted for disinvestment, which means we are now in the process of selling or liquidating your investment to free up the funds for payout.
We expect to have further details on the status of your payment within the next 3 working days, and we will ensure you are kept updated throughout the process.
Should you have any further questions, please feel free to reach out.
Kind regards,
The 10X Team
The 10X Team
10x Investments's reply17 Sept 2024, 20:53
Official
Dear Victor,
Thank you for reaching out, and we are sorry for the delay in processing your 2 Pots withdrawal, which was submitted on 3 September 2024.
The delay was caused by an issue with the bank verification process, but I’m happy to inform you that this has now been resolved, and your claim is currently in process. The request has been submitted for disinvestment, which means we are now in the process of selling or liquidating your investment to free up the funds for payout.
We expect to have further details on the status of your payment within the next 3 working days, and we will ensure you are kept updated throughout the process.
Should you have any further questions, please feel free to reach out.
Kind regards,
The 10X Team
The 10X Team
VL
Victor L's updateReviewer Update
19 Sept 2024, 11:43Hi 10x
I'm still waiting for my funds, 10 days have passed I'm still waiting. Please use these numbers ***. This is unacceptable from a big company.
I'm still waiting for my funds, 10 days have passed I'm still waiting. Please use these numbers ***. This is unacceptable from a big company.
VL
Victor L's update19 Sept 2024, 11:43
Reviewer Update
Hi 10x
I'm still waiting for my funds, 10 days have passed I'm still waiting. Please use these numbers ***. This is unacceptable from a big company.
I'm still waiting for my funds, 10 days have passed I'm still waiting. Please use these numbers ***. This is unacceptable from a big company.
10x Investments's replyOfficial
19 Sept 2024, 12:11Hi Victor,
Thank you for reaching out.
Your claim is currently in the tax step. A directive has been submitted to SARS. We should have feedback tomorrow and if successful the payment will be made tomorrow.
Regards,
The 10X Team
Thank you for reaching out.
Your claim is currently in the tax step. A directive has been submitted to SARS. We should have feedback tomorrow and if successful the payment will be made tomorrow.
Regards,
The 10X Team
10x Investments's reply19 Sept 2024, 12:11
Official
Hi Victor,
Thank you for reaching out.
Your claim is currently in the tax step. A directive has been submitted to SARS. We should have feedback tomorrow and if successful the payment will be made tomorrow.
Regards,
The 10X Team
Thank you for reaching out.
Your claim is currently in the tax step. A directive has been submitted to SARS. We should have feedback tomorrow and if successful the payment will be made tomorrow.
Regards,
The 10X Team