10x withdrawal bad turnaround

What a bad experience, I would not recommend anyone to 10x investment, I resigned on the 25th of November, and my admin submitted all paperwork on the 26th November 2019, I am writing this review on 20th December, it approximately over 21days since withdrawal request, I call to find out about the follow up on the 17th December and a lady on the phone said everything is cleared with Sars, They are apparently waiting for someone who proceess payments and I should do a follow up on the 20th, Axactly on the 20th I made a follow up only to be told that they are closed for festive and my payments can only be processed next year Jan.

For a big cooperate like 10x, I was so disappointed with their administration.