1 reviews | Active since Mar 2021
10x Poor Service
The service delivery of the claims department is absolutely poor.
I have sent several requests to the claims department without even receiving a single reply.
What is going on with services these days?
Good day, Roné,
Thank you for your feedback. We recognise the importance of clear and timely communication when clients are waiting for updates on their claims.
Our Corporate Claims Lead has been in contact with you regarding the status of your claim. We appreciate you taking the time to raise your concerns and will continue to focus on providing clients with the support and communication they need throughout the claims process.
Kind regards,
The 10X Team
Good day, Roné,
Thank you for your feedback. We recognise the importance of clear and timely communication when clients are waiting for updates on their claims.
Our Corporate Claims Lead has been in contact with you regarding the status of your claim. We appreciate you taking the time to raise your concerns and will continue to focus on providing clients with the support and communication they need throughout the claims process.
Kind regards,
The 10X Team