BN
Bongani N
1 reviews | Active since Mar 2019
01 Apr 2019, 19:28
10X pension fund
Am struggling with my pension money from 10X it's been 2 months now when I phone they keep on saying one thing over and over about being busy with the claim last week I spoke to Venessa who said they waiting for feedback from SARS what I know is once SARS receive the document they notify me via sms that they working on my claim in this case I haven't received any sms from SARS. This is frustrating me because it was an internal delay now I have to wait for so long
Helpful (0)
Replies (4)0
Replies (4)
10x Investments's replyOfficial
02 Apr 2019, 08:57Good morning
Can you please let me know who your employer is so that we can investigate the claim.
Thank you
Michelle de Jager
Can you please let me know who your employer is so that we can investigate the claim.
Thank you
Michelle de Jager
10x Investments's reply02 Apr 2019, 08:57
Official
Good morning
Can you please let me know who your employer is so that we can investigate the claim.
Thank you
Michelle de Jager
Can you please let me know who your employer is so that we can investigate the claim.
Thank you
Michelle de Jager
BN
Bongani N's updateReviewer Update
02 Apr 2019, 15:053sixylife my name is Bongani Nzimande
BN
Bongani N's update02 Apr 2019, 15:05
Reviewer Update
3sixylife my name is Bongani Nzimande
10x Investments's replyOfficial
03 Apr 2019, 14:20Good afternoon
Your claim has been finalised, and you will receive the confirmation communication from the claims administrator this afternoon.
Your claim has been finalised, and you will receive the confirmation communication from the claims administrator this afternoon.
10x Investments's reply03 Apr 2019, 14:20
Official
Good afternoon
Your claim has been finalised, and you will receive the confirmation communication from the claims administrator this afternoon.
Your claim has been finalised, and you will receive the confirmation communication from the claims administrator this afternoon.
BN
Bongani N's updateReviewer Update
03 Apr 2019, 21:43Good afternoon Bongani
Your claim has been finalised, and you will receive your confirmation communication from the claims administrator today.
Can you please respond on Hellopeter that your complaint has been resolved?
Please contact me should you require further information.
My money was finally paid, I pasted the message I got from Michelle asking me to respond to hello peter about receiving the money. My question is if I didn't post my frastration would my query be resolved so soon? I have no choice to seek other means of getting my money from 10x
I would like to thank Hello peter for your assistance in helping people like me when facing challenges with company like 10x u really doing a good job
BN
Bongani N's update03 Apr 2019, 21:43
Reviewer Update
Good afternoon Bongani
Your claim has been finalised, and you will receive your confirmation communication from the claims administrator today.
Can you please respond on Hellopeter that your complaint has been resolved?
Please contact me should you require further information.
My money was finally paid, I pasted the message I got from Michelle asking me to respond to hello peter about receiving the money. My question is if I didn't post my frastration would my query be resolved so soon? I have no choice to seek other means of getting my money from 10x
I would like to thank Hello peter for your assistance in helping people like me when facing challenges with company like 10x u really doing a good job