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Lesley N
1 reviews | Active since Mar 2019
05 Apr 2019, 13:06
You have to work harder to get answer.
Whats up with 1-grid lately, they close tickets without client's reply. They take ages to reply to tickets.
my website is not working, i have made ticket to find out how much will cost me to create vps with them and cancel all service that are on shared servers, i got no reply.
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Replies (2)
1-grid's replyOfficial
05 Apr 2019, 14:40Good Afternoon Lesley,
Thank you for taking the time to bring this matter to our attention. We have now been in contact with you to discuss the issue. We trust that it has been resolved to your satisfaction.
We will follow up shortly to confirm that everything is in order with your new service.
Sincerely,
Elsa
Thank you for taking the time to bring this matter to our attention. We have now been in contact with you to discuss the issue. We trust that it has been resolved to your satisfaction.
We will follow up shortly to confirm that everything is in order with your new service.
Sincerely,
Elsa
1-grid's reply05 Apr 2019, 14:40
Official
Good Afternoon Lesley,
Thank you for taking the time to bring this matter to our attention. We have now been in contact with you to discuss the issue. We trust that it has been resolved to your satisfaction.
We will follow up shortly to confirm that everything is in order with your new service.
Sincerely,
Elsa
Thank you for taking the time to bring this matter to our attention. We have now been in contact with you to discuss the issue. We trust that it has been resolved to your satisfaction.
We will follow up shortly to confirm that everything is in order with your new service.
Sincerely,
Elsa
LN
Lesley N's updateReviewer Update
08 Apr 2019, 22:23How often do you check tickets
LN
Lesley N's update08 Apr 2019, 22:23
Reviewer Update
How often do you check tickets