JB
Johan B
1 reviews | Active since Nov 2013
27 Jun 2025, 11:05
Worst email hosting company ever
The worst experience regarding service and setting up emails. Just blatantly ignores numerous calls and requests for assistance. They don’t help on tickets that you open. They do not act on requests to call me back. They block your email address from sending them an email.
Helpful (0)
Replies (3)0
Replies (3)
1-grid's replyOfficial
27 Jun 2025, 13:36Hi Johan,
Thank you for your feedback and for raising your concerns regarding multiple ongoing struggles that you have been facing regarding reaching our Support, and getting a new email address set up.
This truly is not the experience we expect you to have, and once again, we sincerely apologise for any further frustration this may have caused.
We would really like to assist you, so we have escalated a request to our Support Team to extend a follow-up reach out to you to assist further with your new domain and related package to get your email set up.
They should be calling you soon.
Warmest regards,
The 1-grid Team
Thank you for your feedback and for raising your concerns regarding multiple ongoing struggles that you have been facing regarding reaching our Support, and getting a new email address set up.
This truly is not the experience we expect you to have, and once again, we sincerely apologise for any further frustration this may have caused.
We would really like to assist you, so we have escalated a request to our Support Team to extend a follow-up reach out to you to assist further with your new domain and related package to get your email set up.
They should be calling you soon.
Warmest regards,
The 1-grid Team
1-grid's reply27 Jun 2025, 13:36
Official
Hi Johan,
Thank you for your feedback and for raising your concerns regarding multiple ongoing struggles that you have been facing regarding reaching our Support, and getting a new email address set up.
This truly is not the experience we expect you to have, and once again, we sincerely apologise for any further frustration this may have caused.
We would really like to assist you, so we have escalated a request to our Support Team to extend a follow-up reach out to you to assist further with your new domain and related package to get your email set up.
They should be calling you soon.
Warmest regards,
The 1-grid Team
Thank you for your feedback and for raising your concerns regarding multiple ongoing struggles that you have been facing regarding reaching our Support, and getting a new email address set up.
This truly is not the experience we expect you to have, and once again, we sincerely apologise for any further frustration this may have caused.
We would really like to assist you, so we have escalated a request to our Support Team to extend a follow-up reach out to you to assist further with your new domain and related package to get your email set up.
They should be calling you soon.
Warmest regards,
The 1-grid Team
JB
Johan B's updateReviewer Update
27 Jun 2025, 17:26I would like to thank Linda Kapila for his great service.
Johan de Beer
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Johan de Beer
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JB
Johan B's update27 Jun 2025, 17:26
Reviewer Update
I would like to thank Linda Kapila for his great service.
Johan de Beer
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Johan de Beer
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1-grid's replyOfficial
29 Jun 2025, 08:58Hi Johan,
Thank you for your kind words for Linda.
We will ensure we celebrate and thank him for making a difference to you, when you needed it the most.
Warmest Regards,
The 1-grid Team
Thank you for your kind words for Linda.
We will ensure we celebrate and thank him for making a difference to you, when you needed it the most.
Warmest Regards,
The 1-grid Team
1-grid's reply29 Jun 2025, 08:58
Official
Hi Johan,
Thank you for your kind words for Linda.
We will ensure we celebrate and thank him for making a difference to you, when you needed it the most.
Warmest Regards,
The 1-grid Team
Thank you for your kind words for Linda.
We will ensure we celebrate and thank him for making a difference to you, when you needed it the most.
Warmest Regards,
The 1-grid Team