1 reviews | Active since Feb 2020
Worst Company
The worst ever web hosting company in South Africa.
They don't follow instructions, they do as they please. I sent in cancellation of a site on the 5th May 2020 but on the 24th June I was billed for hosting of that side.
I also requested affiliate withdrawal 3 weeks ago and so far have not received any funds and no one is saying anything.
If you want the best web hosting company NEVER THINK OF 1-grid.
Before resolving matters they want you to rate them on Hellopeter as per email below:
Hi Stewart,
Thank you for your email.
As per your request, the amount of R132.75 has been withdrawn from the affiliate account. The amount is now reflecting as a credit balance on the account.
Regards, Hafeezah 1-grid Support
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Affiliate Account Withdrawal Request. Details below:
Client ID: 14912 Affiliate ID: 1006 Balance: 132.75 22/06/2020 08:02 Stewart Rambau Client Good Morning,
Please pay the full amount to the following details:
Acc name: DS Rambau Bank Name: Capitec Bank Account number: *** Branch Code: 470010 Account type: Savings Account.
Regards DS Ramba 22/06/2020 14:24 Support Team Staff Hi Stewart, Thank you for getting in touch with us.
Kindly note that your withdrawal request has been logged.
Need further assistance on our frequently asked questions? How do I update my payment method ? - https://support.1-grid.com/support/solutions/articles/***-how-do-i-update-my-payment-method- Email: What are my email server settings? - https://support.1- grid.com/support/solutions/articles/***-email-what-are-my-email-server-settings How to setup email account on Outlook 2013? - https://support.1-grid.com/support/solutions/articles/***-how-to-setup-email-account-on-outlook-2013 Domains: How to update nameservers? - https://support.1-grid.com/support/solutions/articles/***-domains-how-to-update-nameservers Where to view / download your latest statement information? - https://support.1-grid.com/support/solutions/articles/***-where-to-find-your-latest-statement-information How to log in to cPanel via your 1-grid Customer Zone? - https://support.1-grid.com/support/solutions/articles/***-how-to-log-in-to-cpanel How do I update my payment method ? This guide provides you with steps to update payment information. We encourage the use of debit order or credit card payment methods as this will prevent account suspensions should you forget to m... support.1-grid.com How do I update my payment method ? This guide provides you with steps to update payment information. We encourage the use of debit order or credit card payment methods as this will prevent account suspensions should you forget to m... support.1-grid.com Please feel free to rate and review the service you got today by clicking on the link below. https://www.hellopeter.com/1-grid
Sincerely, Nosibusiso Peter 1-grid Support Team
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience that you have had.
Please allow us to investigate your above concerns to identify how we can best resolve your issue today.
I am going to escalate your comments along with the details listed on your HelloPeter profile so that one of our agents can get in touch with you.
Sincerely,
Tara
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience that you have had.
Please allow us to investigate your above concerns to identify how we can best resolve your issue today.
I am going to escalate your comments along with the details listed on your HelloPeter profile so that one of our agents can get in touch with you.
Sincerely,
Tara
WHAT KIND OF SERVICE IS THIS?
Look at the email below and let me know what to believe from this company:
Support TeamStaffHi Stewart, Thank you for taking my calls earlier.As discussed, the refunds have been processed and the funds will reflect in your account by later today.I do apologise for the inconvenience and frustrations caused.Have a lovely day further.
Sincerely,Aqeel Moose1-grid Support Team
WHAT KIND OF SERVICE IS THIS?
Look at the email below and let me know what to believe from this company:
Support TeamStaffHi Stewart, Thank you for taking my calls earlier.As discussed, the refunds have been processed and the funds will reflect in your account by later today.I do apologise for the inconvenience and frustrations caused.Have a lovely day further.
Sincerely,Aqeel Moose1-grid Support Team