qP
quinten P
1 reviews | Active since May 2025
04 May 2025, 07:33
Very Poor service
Please do not use them, We have been trying to transfer our domain for months. If there system crash and you call to report it then you get billed for it, that is if they answer. very poor service and system is not stable.
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Replies (1)
1-grid's replyOfficial
04 May 2025, 09:49Hi Quinten,
We’re deeply sorry to hear about your experience. This is not the level of service we strive to provide, and we apologise for the frustration this has caused.
We have taken your feedback very seriously, and have escalated a request to our Support Team to reach out to you to address your concerns further with you.
They should be in contact with you as soon as possible.
Warmest regards,
The 1-grid Team
We’re deeply sorry to hear about your experience. This is not the level of service we strive to provide, and we apologise for the frustration this has caused.
We have taken your feedback very seriously, and have escalated a request to our Support Team to reach out to you to address your concerns further with you.
They should be in contact with you as soon as possible.
Warmest regards,
The 1-grid Team
1-grid's reply04 May 2025, 09:49
Official
Hi Quinten,
We’re deeply sorry to hear about your experience. This is not the level of service we strive to provide, and we apologise for the frustration this has caused.
We have taken your feedback very seriously, and have escalated a request to our Support Team to reach out to you to address your concerns further with you.
They should be in contact with you as soon as possible.
Warmest regards,
The 1-grid Team
We’re deeply sorry to hear about your experience. This is not the level of service we strive to provide, and we apologise for the frustration this has caused.
We have taken your feedback very seriously, and have escalated a request to our Support Team to reach out to you to address your concerns further with you.
They should be in contact with you as soon as possible.
Warmest regards,
The 1-grid Team