RN
Rickardo N
1 reviews | Active since Jul 2019
10 Dec 2024, 16:06
Useless Support Member
My emails stop working yet again, and Dennis from support is absolutely useless and of no help at all. He promised to call me back and 3 hours later I am still waiting
Helpful (0)
Replies (3)0
Replies (3)
1-grid's replyOfficial
10 Dec 2024, 16:08Hi Rickardo,
Thank you for reaching out.
We're really sorry to hear about your experience, frustrations, and concerns with your recent interaction with us. We appreciate your feedback.
We have escalated this to our Support Team, and have asked them to follow up with you regarding this, and to assist with any additional queries you may have.
Warmest regards,
The 1-grid Team
Thank you for reaching out.
We're really sorry to hear about your experience, frustrations, and concerns with your recent interaction with us. We appreciate your feedback.
We have escalated this to our Support Team, and have asked them to follow up with you regarding this, and to assist with any additional queries you may have.
Warmest regards,
The 1-grid Team
Best regards,
1-grid's reply10 Dec 2024, 16:08
Official
Hi Rickardo,
Thank you for reaching out.
We're really sorry to hear about your experience, frustrations, and concerns with your recent interaction with us. We appreciate your feedback.
We have escalated this to our Support Team, and have asked them to follow up with you regarding this, and to assist with any additional queries you may have.
Warmest regards,
The 1-grid Team
Thank you for reaching out.
We're really sorry to hear about your experience, frustrations, and concerns with your recent interaction with us. We appreciate your feedback.
We have escalated this to our Support Team, and have asked them to follow up with you regarding this, and to assist with any additional queries you may have.
Warmest regards,
The 1-grid Team
Best regards,
RN
Rickardo N's updateReviewer Update
10 Dec 2024, 16:18Wow amazing!! I wish you guys could answer your phones as quick as this review was put up! I called like 10 x times and on hold.
RN
Rickardo N's update10 Dec 2024, 16:18
Reviewer Update
Wow amazing!! I wish you guys could answer your phones as quick as this review was put up! I called like 10 x times and on hold.
1-grid's replyOfficial
10 Dec 2024, 17:26Hi Rickardo,
We truly are sorry about your experience, and thank you for your follow-up feedback.
Please know that we have escalated a request to our Support Team to make contact with you to assist with your queries, and concerns.
Warmest regards,
The 1-grid Team
We truly are sorry about your experience, and thank you for your follow-up feedback.
Please know that we have escalated a request to our Support Team to make contact with you to assist with your queries, and concerns.
Warmest regards,
The 1-grid Team
Best regards,
1-grid's reply10 Dec 2024, 17:26
Official
Hi Rickardo,
We truly are sorry about your experience, and thank you for your follow-up feedback.
Please know that we have escalated a request to our Support Team to make contact with you to assist with your queries, and concerns.
Warmest regards,
The 1-grid Team
We truly are sorry about your experience, and thank you for your follow-up feedback.
Please know that we have escalated a request to our Support Team to make contact with you to assist with your queries, and concerns.
Warmest regards,
The 1-grid Team
Best regards,