jR
jason R
1 reviews | Active since May 2019
08 Sept 2025, 10:48
Useless
Terrible Service. TERRIBLE. Email them and all you'll get back from them is an email saying that the query has been resolved. Phone them and you'll wait 20 mins + EVERY time
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Replies (1)
1-grid's replyOfficial
10 Sept 2025, 10:07Hi Jason,
We’re truly sorry to hear about the difficulties you’ve faced and the frustration this has caused you and your business. We completely understand how critical reliable email services and support are, and regret that your experience has not met expectations.
We've escalated a request to our Hosting Support Team to review and reach out to you to assist you further. A member of our Team will be in contact with you. We value your feedback, would like to assist, and want to turn this around for you.
Warmest regards, The 1-grid Team *** | *** | https://1grid.co.za/knowledge/
We’re truly sorry to hear about the difficulties you’ve faced and the frustration this has caused you and your business. We completely understand how critical reliable email services and support are, and regret that your experience has not met expectations.
We've escalated a request to our Hosting Support Team to review and reach out to you to assist you further. A member of our Team will be in contact with you. We value your feedback, would like to assist, and want to turn this around for you.
Warmest regards, The 1-grid Team *** | *** | https://1grid.co.za/knowledge/
1-grid's reply10 Sept 2025, 10:07
Official
Hi Jason,
We’re truly sorry to hear about the difficulties you’ve faced and the frustration this has caused you and your business. We completely understand how critical reliable email services and support are, and regret that your experience has not met expectations.
We've escalated a request to our Hosting Support Team to review and reach out to you to assist you further. A member of our Team will be in contact with you. We value your feedback, would like to assist, and want to turn this around for you.
Warmest regards, The 1-grid Team *** | *** | https://1grid.co.za/knowledge/
We’re truly sorry to hear about the difficulties you’ve faced and the frustration this has caused you and your business. We completely understand how critical reliable email services and support are, and regret that your experience has not met expectations.
We've escalated a request to our Hosting Support Team to review and reach out to you to assist you further. A member of our Team will be in contact with you. We value your feedback, would like to assist, and want to turn this around for you.
Warmest regards, The 1-grid Team *** | *** | https://1grid.co.za/knowledge/