GZ
Gerry Z
1 reviews | Active since Apr 2013
04 Jul 2020, 07:56
Useless 1 Grid
I have been trying to cancell this service now for 3 years, and every year they send me invoices and demand payment. Really very frustrating if you just cannot get rid of this
Helpful (0)
Replies (2)0
Replies (2)
1-grid's replyOfficial
06 Jul 2020, 09:15Hi Gerry,
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience that you have had.
Please allow us to investigate your above concerns to identify how we can best resolve your issue today.
I am going to escalate your comments along with the details listed on your HelloPeter profile so that one of our agents can get in touch with you.
Sincerely,
Tara
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience that you have had.
Please allow us to investigate your above concerns to identify how we can best resolve your issue today.
I am going to escalate your comments along with the details listed on your HelloPeter profile so that one of our agents can get in touch with you.
Sincerely,
Tara
Best regards,
1-grid's reply06 Jul 2020, 09:15
Official
Hi Gerry,
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience that you have had.
Please allow us to investigate your above concerns to identify how we can best resolve your issue today.
I am going to escalate your comments along with the details listed on your HelloPeter profile so that one of our agents can get in touch with you.
Sincerely,
Tara
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience that you have had.
Please allow us to investigate your above concerns to identify how we can best resolve your issue today.
I am going to escalate your comments along with the details listed on your HelloPeter profile so that one of our agents can get in touch with you.
Sincerely,
Tara
Best regards,
1-grid's replyOfficial
16 Jul 2020, 09:45Hi Gerry,
Following your recent NPS score on this thread, we are gutted that we still haven't met your expectations and would like to follow up to make things right today.
When would be the best time to call you today?
Sincerely,
Tara
Following your recent NPS score on this thread, we are gutted that we still haven't met your expectations and would like to follow up to make things right today.
When would be the best time to call you today?
Sincerely,
Tara
Best regards,
1-grid's reply16 Jul 2020, 09:45
Official
Hi Gerry,
Following your recent NPS score on this thread, we are gutted that we still haven't met your expectations and would like to follow up to make things right today.
When would be the best time to call you today?
Sincerely,
Tara
Following your recent NPS score on this thread, we are gutted that we still haven't met your expectations and would like to follow up to make things right today.
When would be the best time to call you today?
Sincerely,
Tara
Best regards,