LN
Lesley N
1 reviews | Active since Mar 2019
13 Apr 2019, 14:58
Use your own money calling to remind them about ticket created long time ago.
I don't get how their tickets system work, you create ticket then you have to use your money calling them to find out why the ticket is not attended then they give you stories about have more tickets. why don't they hire more people to handle those tickets if they care about client needs.
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1-grid's replyOfficial
15 Apr 2019, 12:35Good Morning Lesley,
Thank you for taking the time to send us feedback. Adam has now been in contact with you to explain the process of our support tickets, and has assisted with your query.
We will follow up again today to confirm that everything is in order with your new service.
Sincerely,
Elsa
Thank you for taking the time to send us feedback. Adam has now been in contact with you to explain the process of our support tickets, and has assisted with your query.
We will follow up again today to confirm that everything is in order with your new service.
Sincerely,
Elsa
1-grid's reply15 Apr 2019, 12:35
Official
Good Morning Lesley,
Thank you for taking the time to send us feedback. Adam has now been in contact with you to explain the process of our support tickets, and has assisted with your query.
We will follow up again today to confirm that everything is in order with your new service.
Sincerely,
Elsa
Thank you for taking the time to send us feedback. Adam has now been in contact with you to explain the process of our support tickets, and has assisted with your query.
We will follow up again today to confirm that everything is in order with your new service.
Sincerely,
Elsa