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For 4 years I have been paying for a service that I have not received or even needed. They prey on the average person who does not know the industry jargon and what the different services are for. They switched me from the nitro hosting to the linux hosting and failed to advise me that the nitro service was no longer needed. Instead they billed me over and over for years and refuse to pay back the money they essentially stole from me. After weeks of back and forth emails with a very unhelpful Nosibusiso Peter, I finally asked to speak to a manager - my request has been ignored completely. This is unacceptable