Total lack of service 1-Grid and *****ing of money for a service not working just closing service tickets without fixing or communicating to clients

*****ing monthly subscription money since 2018. Several tickets logged as they are taking my money for a service not working.

20/06/2019 11:58 TICKET CLOSED WITHOUT BEING RESOLVED. I was told I would be phoned back on Monday and this was last Friday. To date nothing. Still nothing. I will now contact my lawyer and please see hello peter as you are *****ing my money for a non-existant service and you refuse to communicate or resolve for an unreal long period. Several tickets opened. Maritza Kleinhans Webranking - paying yet not working - Can log in yet blank screens and nothing showing Today is 28/06/2018

Phone lines permanently busy you have to stay on the line and hold for hours without any joy. Hi,

Please assist

Ranking coach not working. Managed to log in and then BLANK so why am I paying for a non-existant service???

An agent called me Friday saying I would be refunded he just needed to make sure if it will be for 24 months,he promised to resolve by Monday 24/06/2019. To date the ticket again has just been closed without any feedback and no-one has communicated with me. I demand a full refund as my money has been ****** for a service that has not been working. Since Web Africa gave this service to 1-Grid it has been a nightmare.

Total lack of service.