NvdW
Nico van der Walt

1 reviews | Active since Oct 2019

17 May 2022, 11:42

Thumbs up Mason Swarts

Mason Swartz was efficient and gave excellent service. Well done Mason.

Would be great if the same could be said for the Sales department. Chat showed that the replies were under 4 minutes. I waited more than an hour. When someone eventually did reply to the chat I asked why so long. The reply was they were in a meeting and no apology at all. Totally unacceptable.

0
Replies (1)
1-grid
1-grid's reply17 May 2022, 14:16
Official
 Hi

Thank you very much for the 4-star rating, it is much appreciated along with your continuous support. We'll be sure to reward the person who assisted you. We hope that you have an amazing day further.

Sincerely,
1-grid team