MS
Martin S
1 reviews | Active since Mar 2009
22 Sept 2020, 19:36
The most useless web hosts in the known world. DON'T USE THEM!!!
Undoubtedly the most useless WPP in the known world. Not a single person knows what is going on when dealing with a hosting backend, especially IIS. Literally broke our most important site (serving hundreds of academic institutions) when moving servers (which they advised) and then have no idea how to solve. But of course they won't answer their phones after 5pm either being the clockwatchers they obviously are. AVOID LIKE THE PLAGUE.
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Replies (2)
1-grid's replyOfficial
22 Sept 2020, 21:14Good Evening Martin,
Thank you for bringing this to my attention and providing this detailed feedback.
I’m really sorry to hear that you are going through this frustrating experience, my team and I would like to follow up to further investigate the concerns you mentioned above to understand the root cause and how we can make things right, please note I am going to escalate this urgently in the morning.
Sincerely,Tara
Thank you for bringing this to my attention and providing this detailed feedback.
I’m really sorry to hear that you are going through this frustrating experience, my team and I would like to follow up to further investigate the concerns you mentioned above to understand the root cause and how we can make things right, please note I am going to escalate this urgently in the morning.
Sincerely,Tara
1-grid's reply22 Sept 2020, 21:14
Official
Good Evening Martin,
Thank you for bringing this to my attention and providing this detailed feedback.
I’m really sorry to hear that you are going through this frustrating experience, my team and I would like to follow up to further investigate the concerns you mentioned above to understand the root cause and how we can make things right, please note I am going to escalate this urgently in the morning.
Sincerely,Tara
Thank you for bringing this to my attention and providing this detailed feedback.
I’m really sorry to hear that you are going through this frustrating experience, my team and I would like to follow up to further investigate the concerns you mentioned above to understand the root cause and how we can make things right, please note I am going to escalate this urgently in the morning.
Sincerely,Tara
MS
Martin S's updateReviewer Update
24 Sept 2020, 10:33It's now two days later and the issues have only become worse. Unbelievable.
DON'T USE 1-GRID. They don't have clue what they're doing.
DON'T USE 1-GRID. They don't have clue what they're doing.
MS
Martin S's update24 Sept 2020, 10:33
Reviewer Update
It's now two days later and the issues have only become worse. Unbelievable.
DON'T USE 1-GRID. They don't have clue what they're doing.
DON'T USE 1-GRID. They don't have clue what they're doing.