T
Thapelo
1 reviews | Active since Nov 2022
06 Aug 2025, 12:43
Thank you for your assistance Viwe
Viwe Thank you very much for your assistance, I was tired of busy calling in for my client and only being told the opposite, even the explanations I was getting weren't even making sense, even after giving in and explaining, showing screenshots and all this was still not being resolved, but you were able to resolve the issue within minutes. Thank you again Viwe for your knowledge and getting back to me promptly. You have changed how I view 1-Grid
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1-grid's replyOfficial
06 Aug 2025, 13:41Hi Thapelo,
Thank you for sharing your positive feedback.
We're so delighted to hear that we provided a 5-star experience! That is really great news, and we're so happy we've got your issue sorted! We're truly sorry about the negative experiences along the way, and we will use this to improve.
We’ve passed along your gratitude to Viwe and will celebrate him for his dedication to assisting you, and for delivering customer service excellence to you.
Thank you for being a valued part of the 1-grid family, and may you enjoy the rest of your day.
We look forward to delighting you again in the future.
Warmest regards,
The 1-grid Team
Thank you for sharing your positive feedback.
We're so delighted to hear that we provided a 5-star experience! That is really great news, and we're so happy we've got your issue sorted! We're truly sorry about the negative experiences along the way, and we will use this to improve.
We’ve passed along your gratitude to Viwe and will celebrate him for his dedication to assisting you, and for delivering customer service excellence to you.
Thank you for being a valued part of the 1-grid family, and may you enjoy the rest of your day.
We look forward to delighting you again in the future.
Warmest regards,
The 1-grid Team
1-grid's reply06 Aug 2025, 13:41
Official
Hi Thapelo,
Thank you for sharing your positive feedback.
We're so delighted to hear that we provided a 5-star experience! That is really great news, and we're so happy we've got your issue sorted! We're truly sorry about the negative experiences along the way, and we will use this to improve.
We’ve passed along your gratitude to Viwe and will celebrate him for his dedication to assisting you, and for delivering customer service excellence to you.
Thank you for being a valued part of the 1-grid family, and may you enjoy the rest of your day.
We look forward to delighting you again in the future.
Warmest regards,
The 1-grid Team
Thank you for sharing your positive feedback.
We're so delighted to hear that we provided a 5-star experience! That is really great news, and we're so happy we've got your issue sorted! We're truly sorry about the negative experiences along the way, and we will use this to improve.
We’ve passed along your gratitude to Viwe and will celebrate him for his dedication to assisting you, and for delivering customer service excellence to you.
Thank you for being a valued part of the 1-grid family, and may you enjoy the rest of your day.
We look forward to delighting you again in the future.
Warmest regards,
The 1-grid Team