Terrible service to long standing client! Appauling!

Hi -

See emails that were sent to support and ignored. Ticket number - ***

Then you guys wonder why I get so angry and so rude!? Ask yourselves the question, if you were getting this kind of service, how would you be reacting???

-----------------------------------------------------

Good day,

I have not as yet had any feedback to the complaint I sent, where I received this ticket.

My emails are now going out, however I am still too scared to send out my payslips in bulk. Joanne was meant to give me a call to advise this had been sorted and I am still waiting.

I am also getting tons of horrid spam emails. So you worry that I am spamming people, when I am doing my job, but now whatever you have done is opening me to such spamming. It is really pathetic.

I would like a response to this email by the end of this week. If I don’t have a response. I will have to resort to social media or hello peter.

This is completely unacceptable.

----------------------------------------------------------------------------- Good morning!

So for two days in a row, I send out payslips and my email outgoing gets blocked and everything starts bouncing back! I am furious.

Then I have to hold for heavens knows how long for support and the online chat doesn’t work!

Whatever you do, sort this out on my email addresses. You are stopping me from doing my job!!!!! I pay you to keep me active and live – and I do the payments ontime! This is totally UNACEPTABLE!!!!!!

Please sort your system out once and for all!