TA
Tracy A
1 reviews | Active since Jun 2020
24 Jun 2020, 10:54
Terrible Service.
This company's accounting system is the most disorganised I have ever come accross. During the course of being a client of theirs they charged us varying amounts monthly and when we tried to sort out the account with them it took months to get them to do so. We cancelled our account with them last year and I received an email this week to say they notice I have outstanding invoices that they haven't sent me . It turns out the amount outstanding is R17 from last year sometime! How they are still in business amazes me.
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Replies (1)0
Replies (1)1-grid's replyOfficial
24 Jun 2020, 10:56 Hi Tracy,
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience that you have had.
Please allow us to investigate your above concerns to identify how we can best resolve your issue today.
I am going to escalate your comments along with the details listed on your HelloPeter profile so that one of our agents can get in touch with you.
Sincerely,
Tara
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience that you have had.
Please allow us to investigate your above concerns to identify how we can best resolve your issue today.
I am going to escalate your comments along with the details listed on your HelloPeter profile so that one of our agents can get in touch with you.
Sincerely,
Tara
1-grid's reply24 Jun 2020, 10:56
Official
Hi Tracy,
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience that you have had.
Please allow us to investigate your above concerns to identify how we can best resolve your issue today.
I am going to escalate your comments along with the details listed on your HelloPeter profile so that one of our agents can get in touch with you.
Sincerely,
Tara
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience that you have had.
Please allow us to investigate your above concerns to identify how we can best resolve your issue today.
I am going to escalate your comments along with the details listed on your HelloPeter profile so that one of our agents can get in touch with you.
Sincerely,
Tara
