Support - Gavin Alexander

Gavin Alexander by far exceeded the support that I expected from any hosting company.

I was having issues with utilizing the full range of benefits of the website hosting package that I signed up for with 1-grid, so I submitted a support ticket - it should not be left out that I submitted my support ticket over a weekend (Saturday, 23 March 2019).

Gavin Alexander rep**** to my ticket via email within minutes and after I rep**** his email, stating that I am still having difficulties in resolving my issue, he contacted me via telephone immediately. He guided me through the process step by step with patience and precision.

Thank you, Gavin Alexander.

You by far exceeded all expectations.