SN
Siobhan N

1 reviews | Active since Apr 2019

06 Nov 2025, 11:57

Single worst service company I have ever dealt with

Second time on Hello Peter with 1-grid. This has got to be the single worst company I have ever dealt with. They do not answer their calls, emails and say they have tried getting hold of me and they haven't. I do NOT recommend them at all. Stay away!

0
Replies (3)
1-grid
1-grid's reply06 Nov 2025, 13:32
Official
Hi Siobahn, 
We’re really sorry to hear about your experience.
Thank you for sharing your concerns, it gives us the chance to learn, improve and make things right.
Kind regards, 
 The 1-grid Team 
SN
Siobhan N's update06 Nov 2025, 13:35
Reviewer Update
Its been three weeks of this? I am still waiting on feedback on my query..... hello? Can someone contact me?! I am not calling again to sit on the phone for hours for no one to answer... I will continue to post on social medias if no one calls me within the next 30 mins. Thanks
1-grid
1-grid's reply11 Nov 2025, 10:44
Official
 Hi Siobahn, 
We see that our support team has contacted you and we await your confirmation that the issue has been resolved. 
Kind regards, 
The 1-grid Team