TG
Trevor G

1 reviews | Active since Sept 2013

26 Jul 2021, 11:37

SHOCKING SERVICE!!! 72 hrs and counting

SHOCKING SERVICE!!! 72 hrs after I reported this the ticket has been closed but the error has not been fixed! Originally took you guys 3 hrs to reply to an urgent request that our emails are not being delivered! I rep**** and waiting for over 1hr still no reply. You cannot call in so my business must just stand while we wait for ticket replies!

0
Replies (1)
1-grid
1-grid's reply26 Jul 2021, 11:53
Official
Hi

We apologize for the experience you've had recently. We hope that it has been resolved by now. If not, please contact us so that this can be attended to.

Sincerely.
1-grid team