cV
constantine V

1 reviews | Active since May 2015

01 Sept 2020, 10:42

Service with a smile

Had a problem with my email account due to a possible compromised of my password. I had to change it very quickly to make sure al my detail is secure. Thanks to the helpfulness of Zunaid Hurling we safed the day. The only bad part of the the interaction with 1-grid was the long waiting/ hold on on the line to be help. But after Zunaid start helping me everything were fast and efficient . Well done 1-Grid

0
Replies (1)
1-grid
1-grid's reply01 Sept 2020, 15:21
Official
Hi Constantine,

We're extremely happy to hear that your steering towards using stronger passwords, this is a good security measure to have in place across all your accounts.

We appreciate your feedback around your recent interaction with Zunaid - we will certainly applaud him for his efforts and will look into your concerns around long holding times.

Thank you for your continuous support, we certainly look forward to serving you again.

Sincerely,
Tara