DK
Duwayne K
1 reviews | Active since Dec 2019
03 Nov 2020, 13:50
Service at 1-grid.com
Even after I made payment, my account was not allocated after confirmations received that it has. I've had 3 people working on my account and still no result after the promised time.
My patience is really being tested with such pathetic service. Can I get competent people working on my matters.
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1-grid's replyOfficial
03 Nov 2020, 14:03Hi there Duwanye,
Thank you for providing this detailed overview and raising your concerns with us.
I’m really sorry to hear about the issue you experienced, my team and I would like to follow up to further investigate the concerns you mentioned above to understand the root cause and how we can make things right today, please note I am going to escalate your review urgently.
Sincerely,Tara
Thank you for providing this detailed overview and raising your concerns with us.
I’m really sorry to hear about the issue you experienced, my team and I would like to follow up to further investigate the concerns you mentioned above to understand the root cause and how we can make things right today, please note I am going to escalate your review urgently.
Sincerely,Tara
Best regards,
1-grid's reply03 Nov 2020, 14:03
Official
Hi there Duwanye,
Thank you for providing this detailed overview and raising your concerns with us.
I’m really sorry to hear about the issue you experienced, my team and I would like to follow up to further investigate the concerns you mentioned above to understand the root cause and how we can make things right today, please note I am going to escalate your review urgently.
Sincerely,Tara
Thank you for providing this detailed overview and raising your concerns with us.
I’m really sorry to hear about the issue you experienced, my team and I would like to follow up to further investigate the concerns you mentioned above to understand the root cause and how we can make things right today, please note I am going to escalate your review urgently.
Sincerely,Tara
Best regards,