Poor Support and Lack of Response from 1-Grid

I am extremely disappointed with the level of service I have received from 1-Grid. I have been contacting their support team repeatedly over an extended period, yet I have received no meaningful assistance or resolution.

What is most concerning is that month-end is approaching and payment is expected, while my queries remain unanswered. This lack of communication raises serious concerns about the company’s reliability and customer service standards.

As a paying customer, I expect timely responses and proper support. Unfortunately, this has not been my experience. Unless this matter is addressed urgently, I will have no choice but to move my services to another provider.

I hope this review prompts 1-Grid to take customer concerns more seriously and respond accordingly.

— Joey Sithole